Service & Support Business (SSB)

Focused. Reliable. Maintenance-Driven.

The Service & Support Business (SSB) is ESO’s specialized in-house unit, offering dedicated maintenance contract services for utility and industrial clients. We don’t do one-off jobs—we partner with you long-term to ensure your systems stay online, efficient, and safe.

Keeping Critical Systems Running at Peak Performance

ESO SSB delivers expert maintenance services for electrical and instrumentation systems—ensuring reliability across water, power, and industrial operations.

SSB ensures continuous operation and minimal downtime for essential sectors like:

✓ Water Treatment & Wastewater
✓ Power Distribution
✓ Industrial Manufacturing
✓ Rail & Infrastructure Utilities

Our Mission & Values

At SSB, our mission is to drive operational excellence for our clients by providing comprehensive, reliable, and cost-effective maintenance services. We focus on:

Improving Asset Reliability

We minimize downtime and maximize the performance of critical systems through proactive maintenance.

Cost-Effective Solutions

By focusing on preventive maintenance, we help clients reduce expensive emergency repairs and operational inefficiencies.

Digital Transformation

We support utilities companies in their journey toward asset digitalization, ensuring systems are future-proof and ready for smart integration.

Why Partner with us?

Expertise Under One Roof

SSB provides integrated solutions, offering engineering design, procurement, installation, and commissioning all under one roof.

Experienced & Skilled Team

Our team includes system engineers, logic programmers, electrical engineers, certified electric chargemen, and field service professionals.

Proven Track Record

We have successfully completed large-scale projects, such as the rehabilitation of a 33-site water distribution network across the Klang Valley, in a record time of just 2 months. Our work involved underground cable installation, roadworks, panel rewiring, RTU reprogramming, and SCADA page modifications, demonstrating our ability to execute complex projects with precision and efficiency.

Ensure Your Systems Never Skip a Beat

Get a comprehensive maintenance contract designed to protect your assets, reduce downtime, and support your operations—today and into the future.

Connect with Us